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can not input events

If you're having trouble inputting events,try the troubleshooting steps below. 

There are 3 total steps, but you might solve your problem before the end.

 

  • check the calendar you inputted 

There is a case the data was inputted into calendar which is not shared.

To check the calendar you inputted

    Tap four parallel horizontal lines on the upper left corner of calendar

            
    Check the calendar

 

  • Refresh calendar data on iPhone and Android      

  

    iOS:Tap four parallel horizontal lines on the upper left corner. Tap the same calendar.

    Android: Close TimeTree app on back button of your Android phone and reopen it.

 
 

  • Confirm App version

 If you or members are using ver2.0.0, the data can not be inputted. Confirm App version and update the latest version.

 

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Contact us  if you still experience the issue after trying the steps listed above.

Contact us

 

 Keyword:can not input

 

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