TimeTree Help

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shared calendar not updating

If you're having trouble updating events,try the troubleshooting steps below. 

There are 4 total steps, but you might solve your problem before the end.

 

・check the calendar you posted

There is a case the data was inputted into calendar which is not shared.

To check the calendar you inputted,Tap four parallel horizontal lines on the upper left corner of calendar.

 

・Refresh calendar data

iOS:Tap four parallel horizontal lines on the upper left corner. Tap the same calendar.

Android: Close TimeTree app on back button of your Android phone and reopen it. 

・Confirm App version

 If you or members are using ver2.0.0, the data can not be inputted. Confirm App version and update the latest version.

 

s_version_S.jpg

 

 ・Log out and Log in

If you get an error notification after you added an event,the error notification might come up due to the past error.To delete this notification. please follow below steps.

 

Tap four parallel horizontal lines on the upper left corner.

Tap the circle icon on the upper left corner.

Tap  "Log out" and "Log in".

 

※Registration for an account is highly recommended for troubleshooting.

   If you do not have an account, please refer to here.

 

 

Contact us  if you still experience the issue after trying the steps listed above.

Contact us

 

 Keyword:can not input

 

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