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can't install /update app

•    iPhone

If you're having trouble loading the App Store or downloading apps, the problems could be caused by Store's issues.

Try to reboot your iPhone.

 

•    Android

If you're having trouble loading the Google Play Store or downloading apps, the problems could be caused by Store's issues.

Try the steps below.
・reboot your device
・clear cashe and data

If the above doesn’t work, you might check here.

 

keyword:install/update

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